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The Five-S System
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Take Steps to Prevent Backsliding - Standardize

At this point we have ourwork areas and facilty cleaned up and organized. The next step is to put systems in place to ensure that what has been accomplished remains in effect. In this step we establish standardized proceedures and practices, and make them into habits.

One of the hardest steps is avoiding backsliding into old work habits. It's easy and comfortable to slip back into what you've been doing for years. Habits are hard to change. But that is also the good news. Once new habits are established, they will tend to continue into the future. But first, we need to change the old habits.

A good start is to establish written standards. This will help people to both know, and remember, what needs to be done. It helps people work into the new habits. The word "written" is important. Standards and proceedures should be written. This prevents people from drifting away from the standard, and it provides the information you need when you evauate how well you are meeting your standards. (Performance should be evaluated on a regular basis.)

An excellent way to make people aware of, and remind them about the standards is to use labels, signs, posters and banners. For example, while it is good to have a standards book, do not force people to look up the new proceedures in a book. Use labels and signs to post schedules and proceedures at the point where they are needed.

An example many people are not aware of is to use a poster printer to create large format signs, posters and banners. A poster printer is a machine that takes an 8-1/2" x 11" original and enlarges it to poster size. You can also create posters and banners on your computer and print them directly on your poster printer.

Another important aspect of establishing standards and proceedures is that as you learn more, you must update and modify the standards to make the process simpler and easier. Don't consider your first "draft" to be the final draft. Use experience to modify and improve your standards and proceedures.

What are the Five-S's?

Sorting - Systematize - Shine - Standardize - Sustain


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